Attention: (1) Material: 100% Polyester (Not Poster Material/ Not Sticker)(2) Package Content: 1 x Fabric Background(3) Due to the shooting light and monitor brightness, there may be a slight color difference, please understand. Installation Instructions:(1)
Step 1: Clean the glass panel outside the tank(2)
Step 2: Glue double-sided tape to the 4 corners of the background fabric(3)
Step 3: Attach the background fabric to the glass panel outside the tank(4)
Step 4: Smooth it gently with your handsWarm Tips: The backdrop will be sent folded, so there may be creases when you receive it. But please dont worry, here we suggest:(1) Ironing the back surface of the product with low temperature to remove wrinkles easily.(2) Roll it up tightly with a cylinder for 3-4 days, it will be ok.
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.