We are a small team and we answer our own email. Write to us about an order, a product, a delivery or anything that has gone wrong, and a person will answer. We reply within 24 hours, any day.
Email reaches the person who can actually answer your question, and you keep a written record of whatever we agree.
Or WhatsApp us at +91 98985 78894.
If your order arrived damaged, please attach photographs. That is all we need to settle a claim.
Hey Lovi is the storefront of Cord4 Services Pvt Ltd.
This is our registered office, not a shop or a returns address. Please do not send parcels here without emailing us first.
A few things are answered faster on our help pages: how long delivery takes, how to cancel within the first 24 hours, and what happens if something arrives damaged. If your question is not there, please write to us and we will answer it properly.