Wickedbone is not a chew toy and not suitable for those aggressive chewers.
You need to lift the bone-shaped rubber to charge the unit as there is no connector for the button. This is because the pets may tear the cover from the Wickedbone and swallow. You can also take this off directly, it will not affect playing. However, you should be careful not to lose it.
Although the Bluetooth connection range is up to 30 feet, we recommend that you stay within 10 feet for better stability.
When not in use, the bone will switch to sleep mode automatically, To wake it up again, you need to turn on your phones bluetooth, click the connect button on Wickedbone APP and touch your phone with Wickedbone to connect.
To avoid a situation of your pets getting freaked out by Wickedbone, you may customize the setting of speed, acceleration, and swerve to the SLOWEST. Configure via Settings > Performance > Customize
In cases when your pets have no interest at first, the following steps will help to attract their interests.i. Put your pets favorite food at the bottom, and then guide the pet to eat the food at the bottom of the bone.ii. Instead of a cell phone connection at the beginning, you may interact with the pet with a bone in your hand to familiarize the pet with his/her new toy. If it is damaged during shipment or any product issue, please contact us at: help@meiou.tech (We will respond within 24 hours)
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.
Specifications
Brand
Wickedbone
Manufacturer
Shenzhen Qianhai Meiou Innovation and Technology Co LTD