The 3 sides of the backpack come with 7 mesh windows and 2 mesh pockets, to keep the air circulating and fresh. Your pet can breathe freely and stay comfortable.
Dual cabin
With the unique dual cabin structure, it can hold 2 pets at the same time, or hold 1 pet in the lower cabin and put essentials in the upper cabin.
Adjustable cabin
You can remove the divider to open a larger space, which is larger than most competitors in the market, to hold one small to medium sized pet.
Ergonomic design
It provides adjustable padded shoulder straps, sternum buckle and waist buckle, to reduce the burden on shoulders and maintain the stability during travel.
Improved Mat
The hard wooden board inside the cozy fleece mat can enhance the stability of the base while the safety rope can prevent your dog from accidentally escape and fall.
Ventilated pockets
The two mesh pockets on both sides of the backpack are not only ventilated, but also can hold bowls, water bottles and other essentials.
Attention
Measure your pet before purchasing. Do not select the backpack size based on weight only, please reference your pet's length and height in selecting a backpack size.
Different pet owners have different requirements for size. If you want more room for your pet to move around, please reserve enough space for your pet when comparing the size of the pet and the backpack.
Due to the large size of the backpack, it may not meet the requirements of most airlines. It is recommended to check with your airline of choice.
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.