Always double-check if all the straps and buckles are fastened correctly before heading out with your dog. Try to move the harness from side to side, making sure it doesn't slide over too far to one side or another. 2. Remember the 2-finger Rule: You should be able to fit 2 fingers between your dog and any part of the harness after proper adjustment. It also should not constrict your dog's movement or rub against the skin. 3. Please keep the harness and its package bag away from babies or children to avoid any possible choking hazard. 4. The harness is not intended for all-day wearing. Please only have your dog wear it only during necessary activities, such as dog walks or training. 5. If your dog appears uncomfortable when wearing the harness, or you think the harness does not suit your dog, please take it off and we will take care of the rest.
Directions
User Instructions
Unbuckle: Unbuckle the chest straps.
Release the chest buckle: NO need go over dog's head through, with the D-ring and the Logo facing up on the back.
Adjust: Adjust the Neck and Chest Straps accordingly to fit your dog's body. Adjust 4 straps to fit your dog's body.
Secure: Buckle up on both sides of the chest using 2 side-buckles.
2-finger rule: You should be able to fit 2 fingers between your dog's body and any part of the harness.
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.