Set your iron to the hottest temperature. Do not use steam when using.
Place the embroidered patch on the desired spot and place a pressed cloth (such as a handkerchief, flat sheet or pillow case) over it.
Press the iron for 35-45 seconds with constant pressure as possible. Do not walk back and forth.
Turn the clothes over and repeat steps 2 and 3.
Let the embroidered patch cool. Sewing: For some backpacks, hats and thick fabrics, ironing may not work well with thick materials. If so, consider sewing by machine or by hand. DURABLE Our embroidered patches stay the same even after washing and can be machine washed, and you need to turn the clothes over before washing.
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.