We Own Different Kinds Of Bags And Clothes, Like Cat Recovery Suit, Dog Collar And Pet Products And So On And So Forth.
Having Our Own Production Line, We Are Committed To Improve Various Products Improvement Proposals To Make It Influential, Innovative And Progressive Note: Please Allow 1-3Cm Error, And Maybe Some Color Difference, Because Different Display.
After-Sales Service: If You Have Any Questions With The Backpack, Please Feel Free To Reach Us And We Will Assist You As Quickly As We Can. We Are Committed To Providing You With The Best Value Possible And Make You A Joyful Shopping Experience
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.