Please check the size chart in the photo gallery above to learn how to measure your dog.
buy a particular size because that is what you always buy in a pet shop or online store. Always look at the size chart for chest girth and length and confirm the size before you commit to buy.
If any of the measurements are 'between' two sizes, choose the larger size. If your measurements are toward the upper end of the range given for a particular size, you may also want to choose the larger size, as you may also wish to do for heavily coated dogs to accommodate all that fur.
Take each measurement a bit loosely. Take each measurement a bit loosely, so there will be room for your dog to move and breathe, but not too loose.
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.