Package contains?1 high quality water pump and 1 USB cable.
Perfect fit: Compatible with our 101oz/3L PETLIBRO Stainless Steel Cat Water Fountain, MODEL: PLWF006.
Convenient: Works great as a back-up pump during pump cleaning.
Recommendations: For the safety of you and your pets, please uses the original adapter. Please clean the pump every 2 weeks to extend the life of the pump. We advocate environmental protection and discourage our buyers to purchase new ones. You can get the cleaning process from the video on the product page. Thank you for your understanding.
Kind tip: If you are not in the habit of regular weekly cleaning, it is recommended to replace the pump every three months.
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.