Original window stairs: As a sturdy platform for cats climbing and bird watching it inspires cats curiosity and make it easier to enter window hammock. Extra cat window perch series is available your kitty deserves it!
Hidden cup design: Not like others our window step is designed to be neat and convenient. Suction cups are totally hidden behind meanwhile you can easily adjust it by spinning knob-screws itself.
Super stability: Completely correct installed step sticks close to the wall without gaps. Please press the knob-screws firmly then tighten it to ensure lon-time performance. DO NOT spin it at first without pressing.
Easy & fast install: No tools required you can simply assemble it within a minute. Upgraded suction cups give strong support to hammock rather than other cheap models.
Customer support: The window stair comes with prompt hassle-free return service feel free to contact us for free exchange of your purchuse if there's any missing parts.
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.