Measuring Your Dog For A Perfect Fit* 1,How To Choose The Size? Please Measure The Chest Circumference And Neck Length, The Chest Circumference Is The Most Important. Chest Circumference Is The Widest Part Of The Chest. Please Consider 0.5 Inch Error. Please Measure Carefully Before Buying And Email Us If You Have Any Questions About Fit Before You Bid Or Make A Purchase. 2, Your Baby Usually Wears Size S Doesn't Mean All Size S Will Fit Him/Her. 3, If Any Of The Measurements Are 'Between' Two Sizes, Choose The Larger Size. * Washing Instructions: It Is Recommended That Normal Temperature Water And Washed By Hand, Dont Soak For A Long Time, Flat Out To Dry, Dont High Iron.
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.