Your purchase helps a dog rescue: For every collar sold, we donate a collar to a dog rescue. Dog rescues are in constant need of dog supplies. We donate 1 for 1 for every purchase. By purchasing one of our dog collars, you receive a premium high quality collar and you donate one to a rescue. Together we can support dog rescues with a never ending supply of collars.
Dog rescues: Each month we donate to different rescues throughout the USA. At the end of every month, we tally up the number of leashes and collars sold. Based on the number, we determine how many rescues we can donate to for that month. We donate down our list of rescues until each one has received a donation and then we go back to the top of our list. In special cases, we will donate to rescues out of turn based on their immediate needs.
SIZING for Nylon Martingale: Extra Small - Neck Size 10-12 / Small - Neck Size 13-16 / Medium - Neck Size 16-20 / Large - Neck Size 19-26 / Extra-Large 21-33
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.