Our classic durable waterproof collar: Made with soft polyester and closed cell Neoprene rubber material that retains less stink than traditional collars, the NEO CLASSIC is fast-drying and easy to clean, durable, padded, soft, and comfortable.
Built-in ID Clip & Stainless-steel D-ring: Weve included a separate built-in ID Clip to securely attach your dogs tags. Plus, every NEO collar features a strong rugged Stainless-Steel D-ring for leash attachment.
Quick Release buckles & one time fit System: The NEO is fast and easy to get on and off thanks to the durable Quick Release Buckle. Plus, our easy One Time Velcro Sizing System means you fit it once then its just a simple snap to get on and off.
Integrated Reflective Piping for night safety: Integrated Reflective Piping means greater visibility in low light CONDITIONS and increased nighttime safety for you and your dog.
Sized to fit your dog perfectly: X-SMALL fits dogs with 12 to 13 necks, SMALL fits 13.5 to 15 necks, MEDIUM fits 15.5 to 17.25 necks, LARGE fits 18 to 20.25 necks, and X-LARGE fits 21 to 24 necks.
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.