Adjustable Shoulder Strap: Shoulder padding is for?more comfortable to carry.
Anti Escape Clip: The zippers are fitted with fasteners to prevent the cat from scratching the zippers and escaping.
Anti Escape Rope: The lead inside the carrier is also designed for additional security.
Side Mesh Pocket: With a mesh pocket on the side, you can store small amount of items in it.
Hand Carry Handle: The padded hand carry handle can help you hands-free carrying more comfortable.
Super Comfortable Bottom: There is a lining board inside to fix the shape of the bottom whose outer layer is made of lamb fleece can make the pet more comfortable inside.
Extractable Side Pole: With drawn out design, it makes folding more convenient and carry easily, and meanwhile reduces the transportation volume.
Ventilated Mesh Material: All sides are made of breathable PVC mesh material that is not easy to be chewed and scratched.
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.