Please pour out the remaining water after grooming. Otherwise trace amounts of water will flow out from the 2 holes at the bottom of the water tank. This is a normal product feature and is not a leak.
If you have questions about use please feel free to contact us.
Note: The cotton towels are not included You need to purchase our matching pet cotton towels separately for better effect. Or use wet wipes thick high-quality tissues or disposable face towels instead.
2 in 1 Car Cleaning Brush: Cleaning while removing loose hair reduces the times of cat bath. Prevent flying hair and static. It is also easier to open hair knots when hair is wet.
Back Comb Teeth: Short and dense used for cleaning cat hair that falls on sofas clothes cat tree and nest pads.
ABS Plastic Teeth: Smooth protect the cat's skin. Hard and durable easier to remove cat hair knots. The brush teeth groom messy hair smoothly.
Size: The brush length is 7.5 inches and the teeth length is 0.16 inches. Suitable for most cats and short-haired dogs. The water tank pad is made of silicone and the brush teeth are made of ABS plastic.
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.