Measure Your Dog For A Perfect Fit* 1. How Do You Measure Your Dog? Please Check The Size Chart In The Photo Gallery Above. 2. Sizes May Vary By Brand. You Looked At A Size Chart And Found That Your Dog Is A Size S. But That Doesn't Mean That He/She Is A Size S For All Clothes. Different Designers And Manufacturers Have Different Size Charts. So Size S From Manufacturer A Will Be Xs In Manufacturer B'S Size Chart. So Always Buy The Size For The Item In Question. Always Refer To The Chest And Length Size Chart And Confirm The Size Before Committing To Purchase. If The Dog's Measurements Are Between Two Sizes, The Larger One Should Be Chosen. If Your Measurements Are Towards The Top Of The Range For A Particular Size, It Is Better To Go Up The Size, As With Very Hairy Dogs Where You Want To Accommodate All Of Their Coat. 3. Take Each Measurement A Little Loosely. Take Each Measurement A Little Loosely, Giving Your Dog Room To Move And Breathe, But Not Too Loose. (The Measurement For Belly Bands Is The Exception - They Need To Be A Bit Snug). Please Measure Carefully Before Purchasing And Email Us If You Have Any Questions About The Fit Before Making A Purchase.
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.