This Option Is Suitable For Medium-Sized Dogs Whose Snout Circumference Is Between 5.5''-6.7''In, And Your Dog's Snout Length Must Be Greater Than 5.5Cm, Be Sure To Measure Accurately Before Purchasing, Don't Blindly Buy! If You Want To Purchase Other Sizes, Please Switch Between The Size Options Above 2. After Purchasing, Please Be Sure To Read The Complete Instruction Manual Placed In The Packaging Box, Then Watch Our Video On How To Use The Muzzle Correctly, Which Will Be Very Helpful For You To Use The Muzzle! 3. Although Our Muzzle Uses The Highest Quality, Softest, And Most Comfortable Materials On The Market, Some Dogs Still Feel Resistance Before Use, Which Is A Very Normal Phenomenon! This Is Not A Problem With The Muzzle Itself, It Requires You To Patiently Guide The Dog According To The Instructions And Use Long-Term Methods To Help Him Adapt To The Muzzle!
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.