Quadruple filtration system, the quality water is safer and guaranteed
Three water flow designs
Pet care brand 1 · flower mouth 1 · user manual 1 · pet water fountain 1 · four-layer filter 1 · foam filter 1 · power adapter 1 · pump with LED switch Friendly Reminder:
If the water level of the Pet Fountain is lower than that of the pump, add water immediately or stop using it.
Keep the power adapter out of the reach of pets to prevent pets from touching or chewing on the power adapter.
For the sake of pets health, it is recommended to replace the charcoal filter every 4 weeks and the foam filter every two months.
When cleaning, unplug the power cord. What you need to pay attention to is that the power adapter cannot be cleaned and should be kept away from water sources.
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.