0.80%feeding instructions: Offer approximately 2 tablespoons of Berries & Bugs to your pet daily. Adjust the amount to ensure your pets optimum body weight (free choice for pregnant or lactating females). Provide a high-protein pellet, live or dried insects, and fresh fruits for additional nutrients to vary the diet. Do not leave dry food in cage for more than 24 hours. Always provide fresh drinking water.
Storage instructions: Refrigeration is highly recommended to retain full nutritional value. Store bag in a cool, dry place (under 72 degrees). Keep food in a sealed, airtight container. We recommend storing the bag of food in the refrigerator, taking out enough food for a week at a time, and then refilling with the refrigerated food. Do not frequently expose food to a freeze/thaw cycle. If storing bag for longer than 8 weeks, refrigerate (up to 6 months). If storing for longer than 6 months, freeze (up to 12 months).
Yes. Every product is bought new in the USA from the brand or an established US retailer, and if one is ever found not to be genuine, we refund you in full.
DELIVERYHow long does delivery take?+−
3 to 4 days door to door for this item, including the time we take to place your order with the brand or retailer. Every parcel travels with a carrier tracking number.
PRICINGWhat does the price include?+−
Nothing is added at checkout: there is no shipping charge.
RETURNSWhat if it arrives damaged or defective?+−
We will make it right. Email photographs, or a short video of the fault, to hello@heylovi.com within 7 days of delivery and we refund the full amount or send a replacement at no cost. For the hygiene and safety of every pet, used items and change-of-mind returns cannot be accepted, so if you are unsure about size or materials, ask us before ordering.
FITIs it right for my pet?+−
Check the size, materials and care on this page against your pet's size and play style, introduce anything new gently, and stay close during play. Not sure? Write to hello@heylovi.com before you order and we will help.